ANSWER

Once you make the decision to use INSULAR on your project, your distributor will send a deposit and Purchase Order to INSULAR Corporation. At that time your architectural plans will be used to produce a set of shop drawings, which adapt our components to your plans. Due to the custom nature of each individual structure, a deposit of 5% of the estimated price is required before we begin shop drawings. Given the scope of the project and sufficient architectural details, a complete set of INSULAR shop drawings will be sent to you for final approval. At this stage, changes and additions can be made before the project goes into production. If your drawings require structural engineering, additional time will be required to complete the drawings and an extra charge will apply. Upon receipt of your signed approval of the shop drawings and an additional 70% deposit, the panels will go into production. Your project will be processed in the order in which it was received. Turn-around time is a function of demand and complexity of the project and can range from four to six weeks from the date of final approval. The panels will be delivered directly to your job site within this time period. Panels are typically shipped by common carrier or specialty carrier, which we arrange through a broker. Shipping charges are calculated from Radford, VA. You may also choose to arrange your own shipping. The balance due on your project must be paid before the panels are shipped.

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